Kontakt
Support request
Do you have technical queries or a technical problem? Just contact us and we will help you as soon as possible.
Please always include the following information with your request:
- What product is it
- Version and Build Version
- As comprehensible a description of the problem as possible. Helpful are e.g.:
- Also screenshots are welcome
- For PC software e.g. details from the error dialog, if e.g. an exception occurs.
- IO-Link master used with the IO-Link Device Tool with version
- Operating system
- Wire Shark Recording
- IO-Link Test Project
Send us a support request
Your contact persons:
Head Office
Since most communication now takes place via e-mail or WEB meetings, our head office is only staffed intermittently. Regularly Monday to Thursday from 9:00 o'clock to 14:00 o'clock. If you want to reach us by phone outside these hours, we are not always available. Please leave a message on the answering machine and send an email to
You can call up directions directly via Google-Maps.
Ms. Ute Maier-Oberle | |
Zur Gießerei 10 | ✉ |
76227 Karlsruhe | ☎ +49 (721) 8 28 06 0 |
Sales | |
Mr. Kevin Wiktor | |
Zur Gießerei 10 | ✉ |
76227 Karlsruhe | ☎ +49 (721) 8 28 06 28 |
Financial accounting | |
Ms. Katharina Kopp-Thomas | |
Zur Gießerei 10 | ✉ |
76227 Karlsruhe | |
Management | |
Mr. Klaus-Peter Willems | |
Zur Gießerei 10 | ✉ |
76227 Karlsruhe | |
Mr. Dirk Brauner | |
Zur Gießerei 10 | ✉ |
76227 Karlsruhe |